Privacy Policy

1. Introduction & Scope

This Privacy Policy outlines how ParchPop (“we”, “us”, or “our”) collects, uses, protects, and discloses information gathered when you visit parchpop.com, contact our support team, or engage with our brand channels.

By accessing or using our website, you signify your agreement to the practices described in this Privacy Policy. If you disagree with any terms, please discontinue browsing this site.

2. Information We Collect

We may collect information directly from you or automatically during your browsing session:

• Voluntary Communications: When you send us an inquiry via email (hello@parchpop.com) or message our official Instagram (@parchpopofficial), we receive your name, email address, message contents, and any attachments you provide.
• Device & Browsing Data: Standard technical information such as your IP address, browser type, device type, screen resolution, operating system, referring pages, and visit timestamps.
• Essential Cookies: Lightweight browser cookies used strictly to retain session preferences and ensure smooth navigation across pages.

3. Amazon Platform & Payment Security

ParchPop products are sold exclusively through Amazon and fulfilled via Amazon Fulfillment Services (FBA).

We do not collect, process, or store credit card, debit card, UPI, or financial account details on parchpop.com. All transactions, billing information, delivery addresses, and payment data are handled directly and securely by Amazon in accordance with the Amazon Privacy Notice.

4. How We Use Your Information

Information gathered is utilized strictly for legitimate business and operational purposes:

• To respond promptly to customer questions, recipe feedback, and wholesale/partnership requests.
• To diagnose technical issues, optimize website performance, and maintain site security.
• To verify adherence to our food-safe product guidelines and terms of service.
• To notify users of product updates, new recipe sheet releases, or regulatory notices when requested.

5. Sharing & Disclosure of Information

We respect your privacy and never sell, rent, or trade your personal data to third parties for marketing purposes.

We may share minimal data only under the following limited circumstances:

• Service Providers: Trusted technical partners providing website hosting, content delivery, and email delivery who operate under strict confidentiality agreements.
• Legal & Regulatory Compliance: When required by applicable Indian or international laws, regulatory bodies (including FSSAI), or in response to valid court orders.

6. Data Security

We implement robust technical and organizational measures to safeguard your communications and browsing data. All traffic between your browser and our servers is secured using SSL/TLS encryption (HTTPS). While no internet transmission is 100% immune from risks, we continually audit and update our security protocols.

7. Your Rights & Data Inquiries

You have the right to request access to, correction of, or permanent deletion of any personal information or correspondence you have provided to us. To exercise these rights, please email us directly at hello@parchpop.com.

8. Contact Us

For any privacy questions, comments, or data inquiries, reach out to our team: